Boost Revenue with Better User Experiences
Upgrade your business with a transformed User Experience.
We help you drive profitability with great user experiences.
Better User Experiences Lead to More Revenue
In today’s competitive business landscape, a poor user experience (UX) will drive potential customers to your competitors. Every friction point is an opportunity lost. Every confusing flow is a customer who will switch to another business with a better user experience.
User experience is the key difference between you and your competitors. Users expect your website or mobile app to be as intuitive and delightful as their favorite website or app. The evidence that you can increase revenue with better user experiences is clear.
415% average Return on Investment according to Forrester.
32% increased revenue according to McKinsey.
200% to 400% increased Conversion Rates, also according to Forrester.
51% increased customer retention, according to Forrester.
25% to 90% increased Lifetime Value. A 5% increase in customer retention translates into a 25% or higher increase in profits according to Harvard Business Review.
74% of customers are willing to pay more for a better experience according to Treasure Data.
Why Choose fracomUX
We are passionate about helping clients deliver better user experiences to their customers. Our flexible, data-driven approach has been honed over years of cross-industry experience with dozens of clients.
Cross-Industry Skill
Primarily Financial Services (49%), Retail (16%), Manufacturing (9%), Entertainment (7%), and Others (20%)
Data-Driven Design
AI-assisted with every design decision backed by user research, analytics, and industry best practices.
Flexible Engagements
Businesses can opt for short and long-term retainers. These offer multiple ways to access senior UX leadership without the overhead of full-time hires.
Proven Track Record
Successfully helped 45 businesses across 56 engagements improve the user experience of both internal and customer-facing applications.
How We Fuel Growth by Building Great User Experiences
Our Systematic Approach to Boost Revenue with Better User Experiences
1
Discovery & Research
Deep dive into your users, business goals, and competitive landscape. We analyze data, conduct user research, and find key opportunities.
2
Strategy & Planning
Create a comprehensive UX strategy aligned with your business objectives. Define success metrics and rank improvements.
3
Design & Prototype
Develop user flows, wireframes, and high-fidelity prototypes. Test concepts with real users to confirm design decisions.
4
Implementation Support
Work closely with your development team to confirm pixel-perfect implementation and design integrity.
5
Measure & Improve
Track key metrics post-launch and continuously adjust based on user feedback and behavioral data.
Upgrade Your Team
Grow your Business by Upgrading Your UX Team
UX Training
You may want someone to train your team to create better user experiences without outside help. If so, we can help with that!
UX Staff Augmentation
Add a UX professional to your team to fill a temporary skill or capacity gap. It’s your team and your project. We will be there to help you succeed.
UX Retainer
Do you need occasional but guaranteed access to UX skill? Do you seek long-term stability with predictable budgeting? If so, our retainers can help.
Past Clients
Dr Fracker has helped dozens of clients maximize gains by putting users first. Some of them are shown below.
More details are available in our About section.